We stayed at the Viva Wyndham Maya from November 18 - 25th. Our kids ages were 17, 21, 22, and 24. I was a little nervous after reading some negative reviews, but the main reason I chose this hotel was because of the beach. It is definitely the best in the area. They have a sand restoration machine that certainly... more

My husband and I just retured from a 4 night stay at Secrets Maroma to celebrate our 7th wedding anniversary. Our stay was from Nov 28 - Dec 2. We LOVED it! We read the reviews every day, and patiently awaited to experience it ourselves. It was well worth the wait! We have stayed at a few other resorts in... more

I can't wait to go back next year especially after I found out there is a free jazz festival every year on Thanksgiving evening and the next 2 nights..top names, David Sanborn, Earl Klugh to name a few. I was sick that I didn't know about the festival in advance but we all agreed to meet there next year and... more

My husband and I, along with 2 other couples have just come back from one of the best holidays ever, and we can thank all the friendly staff at The Royal in Playa Del Carmen for making it such a great holiday! This resort is beautiful and with it being right in town (a 1 minute walk to 5th Avenue),... more

The hotel is excellent if you want to enjoy an intimate and friendly atmosphere with personalized service and luxury. A typical Mexican decoration and own style . The employees are friendly and give us an excellent service. To enjoy the beach you can go the Mamita's Beach Club, and the hotel is near to the 5th Avenue with all the... more

Just returned from a trip to The Royal Playa Del Carmen. My husband and I went for our one year anniversary. The hotel was beautiful. We stayed in a one bedroom ocean front suite. The room and view were both perfect. The staff was amazing accomadating our every needs. Alexis Fox who worked by the beach and pool was great.... more

Food and prices are excellent. Wife had Pastore Tacos and I the El Fogon House Special that had pork, steak, potato, and two other sides. Four beers and meals came to $26.00 more

Ok were do I begin! I booked our rooms 7 months ago we have a party of 10 people. When we arrived they have two lobbies. The taxi dropped us off at what they call the princess lobby. This was the wrong lobby to check in so we had to walk at least 8 to 10 minute walk to the... more

Extremely beautiful setting. The grounds are immaculate, the design of the pool, restaurant and rooms is very chic. All the staff were very pleasant to us (Henry with his big smile especially). We stayed in a beach bungalow and the bed was very comfortable, with beautiful linens. The Ipod in the room was a nice touch. One other advisor pointed... more

My wife and I were recently visited this resort. I have been to Mexico and Central America around 10 times so I know what to expect from a 5 star Mexican resort. We had a very good time At the BBGE however the mixed reviews I read beforehand are fairly accurate. The grounds are amazing, rooms are nice and the... more

We just needed a cheap hotel in Playa del carmen, and we booked this one. Bad location, but they have a free shutlle to town from 7 - 6 pm. Room are clean and brand new, but everything was (moist) inside the room and nothing could dry. Strange! No carpets in this hotel so you wake up everytime a door... more

Three of us stayed the Grand Riviera Princess 24Nov-28Nov, 2008, in room 5126. We travel extensively and this is our 4th all-inclusive trip to this region. The reviews were somewhat terrifying and I almost changed hotels after reading so many negative ones. My advice- do not hesitate to book here (and if you already did, don’t worry, you’ll be fine).... more

We stayed in the master suite and found it clean, big and wonderful. Our balcony overlooked the street and we could see the ocean from it. The staff was friendly and helpful, the price was excellent, breakfast was good and the location was great. We arrived early and they let us check in early. I would not stay here for... more

My wife and myself just returned from a week stay at the Mayan Palace. The Good: The resort is beautiful and the service we received could not have been better. We were in building number 2 so we were close to everything. The palapas and the pool were excellent and the servers that help you could not have been better.... more

Can't think of what was worse, the friendly staff, the new and spacious and modern rooms, manicured grounds, great food or limitless booze! After reading many review on this resort I honestly cannot understand why some people complain about this place. This was our 4th trip to the Playa area, and the first time ever in an all inclusive. We... more

Pros: I just spent two nights at Alhambra. Room #4. The room is small and very clean. No real amenities but not really missed on a short stay. The staff is friendly and very helpful. Wait staff is also good. The breakfast is decent to be included. The best meal I had was the grilled red snapper with veggies, the... more

We stayed at Le Reve last week, we actually live in the area but decided to go over there to celebrate our annivrsary for at least one night, we had heard so many good things about this hotel so we decided to try it. Our stay was really good, above average but it wasn't excellent. It was complicated to find... more

We booked this hotel in Playa del Carmen as we really liked the website, location and price. Unfortunately due to medical reasons we had to cancel our trip. The management were very understanding and kindly allowed us to cancel. We were due to stay just after Christmas and do hope that they manage to re-book the room. Many thanks to... more

I will make my review very short-sweet-to the point: this place is very breathaking!! Spend the money and stay in the Grand Mayan and not the Mayan as the Grand Mayan offers the pool on the balconies and the rooms are a little more luxurious. Here are some key points me and my husband wanted to share but feel free... more