Being familiar with the Tulum area, my husband and I were looking forward to staying at the Parayso with our two year old. The beach is wonderful and our room had a spectacular beach view. The room was comfortable, was serviced daily, and electricity and A/C were provided in the evenings as advertised. It is true that the staff is... more

We stayed at the Parayso in August and must say it was very dissapointing. The owners were on a holiday and left their old mother to run the hotel. From our point of view the hotel was not yet finished. The rooms were clean, we did have oceanview, but that was it. There were no further services at all. Jacuzzi... more

We stayed in a tulum suite on the second floor. we let the breeze cool us off at night. they did have air conditioning. My trip was wonderful to the parayso. the people were mexican, very helpful and wanting to serve. the room had a teriffic view of the ocean. we actual saw a giant turtle one evening. it was... more

We love Tulum--best beaches, great restaurants, but most places on the beach lack airconditioning which is essential for this Northerner to get a decent nights sleep. So, we chose Parayso which does offer airconditioning. Room is large, but had challenges in communicating with staff. Monica was marvelous in helping us get things set straight. more

I stayed at the hotel for six nights in early May 2008. The staff is very nice, but the hotel doesn't quite meet expectations. I booked my room after reading the owner's assurance elsewhere in these reviews that electricity is provided 24 hours a day. It is not, at least not during the six nights in May that I was... more

We received a warm welcome to a clean and well-maintained property with a spacious room on the first floor overlooking the beach, palm-trees and the sea. We found the service good, the food excellent and the staff always on hand and friendly. We approve of the electrical arrangements which mean there is no national grid and therefore electricity only in... more

Stayed 6 nights. Might stay again if... WifFi and electricity are working 24/7. The generator is probably the least cost effective way to provide the power. Wind and solar seem to be the standard for this "Eco-chic" beach. Maybe a portion of those $170 / night room rates should go toward an upgrade here. My $170 would certainly seem better... more

Stayed at Parayso - for 2 days the week of 5/17/07. I would rate this a nice hotel. Service was fair, room was fair. Amenities, basically unoticeable. However, the hotel is on an absolutely extraordinary area of the beach. Soft white sand, palm trees, and great clear, turquoise water. The room had AC and a TV - not really knowing... more

It was good and bad. THE BAD: Electricity is NOT 24/7 as advertised, they turned it off at 11pm and it comes on at 7 am in the morning. The A/C is set at 24 degrees and can't be changed. Upon arrival they couldn't find my reservation because they have problems with expedia and online booking. Staff in the reception... more