there are some nice things said about this hotel on here but i imagine the hotel manager is the author. if you want the receptionist to be a little girl who has no interest in you, if you want the barmaid to be indifferent and lazy, if you want a room that is musty, in disrepair, VERY NOISY and unsafe,... more

We stayed a couple of times at this hotel. really nice hotel with nice rooms. just a bit far from the city centre if u dont have a car. more

we spent 2 nights here as we were attending a wedding in chester zoo.location was just right.if not wearing wedding finery could have walked into chester quite quickly.staff were pleasant and we ate one night in the hotel and for £25.00 had a 3 course meal for 2 with wine.good value. our room was in the main part and was... more

I wasn't expecting much from the Dene Hotel so I wasn't particularly disappointed at the underwhelming room with a faint smell of cigarettes. What ruined our stay was the noise of someone walking around in the room above. The thumping footsteps began at 10pm and carried on till 2am, then started again around 6am. This was repeated on our 2nd... more

Decided to stay in Chester on the spur of the moment. Drove along Hoole Road and this one appealed to us. The lady on reception was very friendly and welcoming. The room was clean and warm. The walls were a little thin. I could hear a conversation somewhere at 2am. There was also a single storey annexe along the carpark,... more

Room smelt of stale tobacco smoke, but otherwise OK. Breakfast could have been warmer, serving staff could do with lessons in customer awareness ( plates not cleared from table ) Receptionist not very customer friendly ( face hardly moved on checkout ). more

Fantastic Hotel, exellent staff, and very confortable bedrooms would return again. more

The hotel decor was rather tired looking & dated (reminded me of an old peoples home). The carpets & furniture in the rooms could do with being professionally cleaned or replaced. The breakfast was dreadful. The drinks were v expensive for the type of hotel. The staff were friendly & helpful but we wouldn't choose to stay there again I'm... more

Just spent a month traveling around the UK. This hotel had to be the worst. The room was filthy, carpets badly stained, mattress so bad you sunk into the middle of it, Room smelled of mold. We were in some motel like annex next to the main building. Asked to get another room and was told that was all they... more