We were upgraded!! Had a wonderful room in the Horizon Club with great views of the marina. Just stayed for one night, but everything was perfect and would highly recommend the Shangri La to anyone else more

We managed to get a great deal at the hotel through check-in.com (AUS 320 instead of AUS 520) so booked a Horizon Club room , with tropical breakfast served on the balcony in the morning. Still expensive, but worth splashing out. The first room we were shown to (Horizon Club Room 10) had a view of the casino, not exactly... more

We stayed at the Shangri La in Cairnes Queensland Auistralia for one night on route to Bloomfield. I would not reccommend this hotel based on our brief experience . Although we stayed in a basic room which accomodation wise was ok. We found lots of ants in the bathroom, which is suprising for a city centre hotel. Housekeeping did clean... more

Husband is a Hilton member so we were able to get a room "upgrade" that provided a tasty, complimentary breakfast buffet, internet service, and access to complimentary beverages throughout the day. Unfortunately that upgrade led to: a really, really long walk to the room and a location that was in such close proximity to a restaurant/club of some sort that... more

I think there are 2 sides to this hotel which might explain the variety of comments. We got a good deal through Wotif ($135)so for what we paid it was very fair but we were in the "superior" rooms and whilst the room has been renovated this is cosmetic and our bathroom really did need some work and is in... more

We have just returned from a stay at the Shangri La Marina - the first was just one night as part of a group in a Standard Room overlooking the Car Park - not very inspiring. However, the meals we had in the restaurant were excellent. We returned for three nights ten days later and stayed in a Horizon Club... more

Can not reccomend this property highly enough, staff service was fantastic!!. We stayed in room 28, one of the horizon club suites overlooking the Marina and actually got married in the room. ( thankyou to the staff member who acted as a witness for us) The room was lovely, one of the cleanest places we have stayed. Staff were only... more

location and service was excellent, stayed at Horizon club, worth extra cost with free breakfast , drinks and canopes each evening for 2 hours. Its a great place to meet fellow travellers, definetly recommend to anyone more

We stayed here for 5 nights as part of a conference recently. Upon arrival we were advised our room was not ready. We were a bit upset as even though it was just prior to official check in time, they could not answer when the room would be ready and also everyone else who was turning up was getting there... more