Stayed at this hotel for a wedding in Cooperstown--picked because this was where most of the family stayed. Good room, clean comfortable. Basic breakfast, though they did run out of waffle batter and closed the doors promptly at the designated time---found that to be a bit annoying as most places I have been simply stop serving and start cleaning up... more

We stayed at this hotel the weekend of 5-16-5/18. The people who worked there were courteous. The room was clean with plenty of room. It had all the amenities that were listed. The refrigerator was larger than what I've had in other hotels. I liked the large size of the shower and the bath towels. The breakfast was plentiful with... more

I booked a room for myself and my 14 year old son for a special trip for his 14th birthday. The Best Western Inn and Suites and especially it's staff proceeded to ruin a good weekend in Cooperstown. When checking in I was informed by a young man that the room that I booked(and was reassured at time of booking)... more

The room was VERY dirty. There was dust on everything. The bedding had a foul smell. The pool was green and had paint chips in it from the sides of the wall. We contacted the hotel and to this date have not contacted us back. If you want to feel like you are sleeping outdoors in the dirt then stay... more

My wife, 7 yr old son and I stayed one night in mid February, as a base to visit Howe's Caverns (approx. 45 minute drive). Standard room had microwave and small fridge, hairdryer and coffeemakers. Room was not fancy, but comfortable and clean (carpet seemed pretty new). Good sized, well functioning TV. Free breakfast buffet was fine including make your... more

I booked this hotel for a family trip to Cooperstown before I read any of the reviews. After reading some I was a little worried. About a week before our trip I received a phone call from a lady at the hotel to confirm our reservation, she was pleasant and very helpful. Upon check in i spoke with the same... more

So after getting lost, thinking we had gone to far, but not going far enough we landed in Cooperstown finally, we new there was a Holiday Express and had planned to stay there, however it was by itself and the Best Western was next to the grocery store and other. We are very pleased, quiet, off the road a bit,... more

I agree with skx927..avoid this hotel and stay next door at the Holiday Inn Express. I stayed here with my wife and kids (14 and 11) as a stopover on the way to Boston. On our return we stayed at the Holiday Inn Express. On our arrival we were 'greeted' by a grumpy slovenly woman who gave us a really... more

The property itself lives up to its description on the Best Western website-we did find fault BOTH days of our stay with the breakfast offered. Only 2 choices of cold cereal-fruit loops was one-no hot cereal-the hot item was biscuits and gravy. The waffles, unlike the batter-poured being offered in so many motels of this price range were, instead, toaster... more