This is an older hotel and needs some updating. But the staff is extremely polite and helpful. The rooms are clean and the internet works great. The breakfast buffet was well tended. This hotel is close to the airport and across from a large atuo dealership which is why I was there .. car trouble. But the hotel allowed a... more

Wow where do I start!!! We were in Memphis for a basketball tournament. We as a team stayed at this hotel for 7 nights. When we arrived I had to immediately clean my bathroom and continued to do so all week. They did come in and freshen but It was still not clean to my standards. There was mold around... more

When I turned on the light by the bed the tv came on and changed channels and it kept changing channels! Creepy. Needless to say I changed rooms immediately. more

This was my second time staying at the hotel,overall it was a much better experience than the first time. House cleaning was was the best, very polite and professional the front desk (one or two) could take a lesson from them. Looking forward to visting again and would stay there when i arrive.Eurtha and her crew was the best. more

Northworst airlines gave me a $69 discount voucher to flop here after a missed flight. The facade looks OK, but this place looks like basically a tired old-fashioned Holiday Inn that has been dolled up some years ago. The room is typical Holiday Inn, not horrible but a little beat up. None of the air conditioning in the place seems... more

Oh well, if you have read any previous reviews, you know that this is where Northwest Airlines dumps people when flights are cancelled. Myself and 20 other colleagues with my firm were the victims as a result of a cancellation. I have traveled extensively for 25+ years and this place is as bad as anything that I have experienced. Rooms... more

Ugh. I'm not surprised to look at the last 10 reviews and see bad experiences. This old hotel is in the middle of car dealerships on a busy street at a hiway interchange. I went for a walk to look for a convenience store. A gas station with "Checks cashed" had junk food; that's about it. There's a local chicken... more

We were on our way home from our honeymoon. We spent the night there due to airline connection problems. Check in was very slow and staff seemed iritated we were there. There was a private party being held in the restaurant. We were told by the desk staff that the restaurant had been set up in a meeting room. They... more

Northwest Delayed Flight. Poorly managed property, with no signs of reinvestment in the place. I saw a mouse in the lobby, room keys did not work the first time. Roach's in the room (220) Worst night of my life. They help with basic standards. more