Stayed here for 2 nights - wonderful as always. Very luxurious hotel, great location (across the street from Central Park). Had a low floor room with a view of the Park - enjoyed watching the horse carriages & the people. Only had 1 night booked, but it was pouring rain when we returned after a Sat matinee, and decided to... more

After a slightly shaky start in that our luggage was sent to another room, everything was perfect. We had a city view room with club access. I would absolutely recommend the Club Lounge - the concierges were outstanding - they even sorted out our plane tickets when are flight was cancelled. The food there is truly first class - my... more

This hotel has a fantastic location, right on Central Park on West 59th Street at 6th Avenue (Avenue of the Americas). Every major designer store is within walking distance as is Bloomingdale's, Barney's, Bergdorf's and Saks. There is a complimentary Bentley Flying Spur with chaffeur at your free disposal to take you anywhere on the island of Manhattan you desire.... more

Excellent service from the moment my wife and I arrived. The entire staff was very attentive and accommodating. I booked through American Express Platinum Travel and was able to obtain upgrade upon request while checking in. The room was true Ritz Carlton decor. Marble bath with a separate water closet. Original room was shower only with a view of 6th... more

Beautiful hotel overlooking Central Park. Staff were attentive and friendly and willing to accommodate our request fro early check-in. The room was tastefully decorated and very comfortable - it is nice to have a hotel room in NYC where you aren't tripping over yourself due to lack of space. Toiletries and amenities were luxurious and we enjoyed our stay. We... more

What a great hotel! Right on the Park and walking distance to Madison and Fifth Avenue shops. The rooms are brand new and spacious, the staff superb, my favorite spa in the world! (La Prarie) and the afternoon tea is great, the restaurant is pretty good too. more

Been here twice and had a different experience from the last it was serberb the food was really good and the rooms were really awesome and had excellent service in the club and out. more

We booked this hotel for 7 nights through British Airways for a cost of around £2400 for 2 adults. Our room was very spacious - we had booked a standard room but I think we were probably given a larger than average room. There was a small lobby area to the room and the bathroom was perhaps the largest I've... more

Room beautifully decorated, view of Central Park was stunning, bedding was soft and comfortable, shower pressure was great, service was consistently friendly and helpful, internet connection was fast, a/c worked well. The service desk accommodated my request for a particular room and my late checkout request with no problem at all. The (head) concierge and the room cleaner (who told... more