The Surrey is a great find. I was looking for a hotel on the Upper East Side for a college visit with my teen. We had always stayed in the Midtown/Times Square area- with the tourist hordes. We were initially given a very large room that had questionably rippled carpeting. The front desk moved us to a smaller but very... more

I chose this hotel, and chose to pay a lot more than other hotels in NYC, because of its location but, most importantly, because of the fact they were promising a full kitchen in their so-called "suites". This was quite useful for me as we were travelling with a 20 months old baby who is not the easiest customer of... more

The Surrey Hotel is a great, family-friendly place to stay. We stayed there for 4 days in March, traveling with 3 grandchildren, ages 10, 11 and 13. The staff was very friendly and accommodating. The concierge on duty was helpful and was willing to print up our e-tickets for our return flight. We stayed in a suite and the rooms... more

We stayed here during our Easter holidays and absolutely loved it!! The staff was always nice and very helpful, advising on anything we needed. And as this was our first trip to the great city we asked quite allot. Everything was always clean and we never needed for anything. Even the cleaning staff was nice and always smiling and happy.... more

We were taking 2 teens to NYC for the first time and doing the "college tour" during spring break. Asked a long time New York resident where to stay and he suggested the Surrey Hotel. We were so pleased with the Surrey. The Surrey is between 5th and Madison on East 76h Street, upper east side Manhattan, a block from... more

I wanted to explore a new neighborhood and found a great deal at the Surrey for four nights (avg. $255 per night). Location - Great for my needs, within walking distance of Central Park, the Met & Whitney, restaurants and shopping. Good if you like to walk or take cabs. Not a lot of subway options. Employees - Every employee... more

My girl friend had a surgery recently in NYC and we stayed at this hotel for 4 days, on the 11th floor. It is a very convenient walking distant for her to see her doctor everyday. She liked this hotel very much. However, I hardly had much sleep everyday due to very loud traffic noise. The windows have very poor... more

Perfect for traveling families! The hotel is not luxurious, but the huge rooms, kitchenette, fantastic service and intimate feel has made it a family favorite. more

Although Expedia told us that the Affinia Hotel we booked in NYC "overbooked" and bumped us, Affinia was very kind and found us another room at the Surrey. Our 1 KBR suite was more spacious than my brother's 1BDR apartment we were visiting! Service was good, and doormen were very nice carrying our bags all the way to the corner... more