The last few trips to London, we've stayed in larger hotels, but our travel agent suggested the Stafford. The hotel is very well situated, right near Piccadilly Circus and St James Park , yet located on a quiet side street so that there was no noise once inside.

The rooms had a feel of a well decorated London flat more than a hotel and the staff were exceptionally friendly and helpful. Service here is some of the best I've experienced.

We will definitely stay here on our next visit, and would recommend the Stafford for couples or families w/ kids.

We spent one glorious week in London at the Stafford with our 3 yr old daughter in July. Not only did we have great weather, the wonderful staff at the Stafford really made us feel at home.

The concierge at the Stafford is the definition of proactive.
Before we arrived, I received an email with info about road closures because of the Tour de France-- very helpful since we were driving into London. I'd also bought tickets to a show that we didn't want. In addition to getting us prime tickets for the Sound of Music, the concierge also offered to sell our original tickets (no takers). And they hustled to get a last minute babysitter for us during an especially busy weekend in London.
So it goes without saying that they can get any restaurant reservation in town-- including the Ivy!

Our 1 bdrm suite in the Mews was done in shades of blue and chocolate, and felt like a chicly decorated apartment rather than a hotel room. We had a foyer with ample room to park the stroller and a powder room. The living room had a mini fridge, an Ipod docking station, and a desk with Wifi access. I even had personalized namecards! Our bed was very comfortable, and we had plenty of closet space and hangers.

We didn't eat in the formal restaurant, but had drinks and dessert in the American bar (cozy but my husband had to wear a jacket). Food from room service, esp the fish and chips, was excellent. We did encounter some minor snafus with room service and a surly waiter, but management was very responsive and cleared things up quickly.

The location is ideal-- the Stafford may be secreted down a small alley, but it's just steps away from the commercial hustle and bustle. It's an easy walk to Old Bond Street, Piccadilly, Green Park, the Tube, etc. Great restaurants are also nearby (we loved the steak tartare and people-watching at the Wolseley)

We loved The Stafford and definitely plan to return.

I stayed just one night on a whirlwind work trip, but have to agree with the positive reviews. The staff were very helpful, the room service for breakfast both days was super-fast, the location is amazing - you can run right out the front door into Green Park and then Hyde Park. I also had dinner (the fish and chips!) in the American Bar, and it was yum. I had the basic room and it was quite tiny (as I said, a work trip!), but still very nice with a Bose stereo, small plasma tv etc. I also took a pass down to the gym at Piccadilly to do a spin class, and that worked well.

While we all know that phone calls from a hotel room are expensive, I was blown away at the cost of my call to home - 15 minutes was 68 pounds, being over $150 Australian dollars! So be warned on that one.

We stayed at The Stafford from 6/30-7/7/07 with our two children, ages 5 and 9, in a double deluxe room (for the grownups) interconnecting with a double room (for the children) in the Mews. Overall, we were extremely pleased. Our (interconnected) rooms felt more like a small, luxurious apartment than a "hotel" room -- we loved the amenities, such as a half bathroom in our foyer, large closets, "warm" marble bathroom floors, flat screen tvs, DVD players, IPOD docking stations, etc. The deluxe double has a lovely sitting area with its own flat screen tv. And while there weren't any special "children's amenities," the staff thrilled our kids by bringing them an IPOD for their docking station and provided us with bread to feed the ducks in St. James Park. My husband regularly used the new fitness center in the Mews and was quite pleased with it (he did not feel the need to use the deluxe health club located near Piccadilly that the hotel offers to guests). The location is outstanding. The Green Park Tube is steps away. It's an easy walk to Piccadilly, St. James Park, Green Park, Buckingham Palace, the London Eye, etc. Our kids were excited to see the guards outside St. James Palace, and witnessed a "small" Changing the Guard there in addition to the ceremony at Buckingham Palace. There are excellent restaurants and shopping within walking distance. The concierges are pleasant, responsive and professional, as is the front dest staff. My only "nit" was that housekeeping was inconsistent -- i.e, the rooms were spotless, but some days they would neglect to replace the soaps, shampoos, etc. or empty the wastebaskets. We loved The Stafford. We have recommended it to our friends, and we would definately stay there again.