We always look for a good place to stay when away from home. I use TripAdviser when deciding where to stay and it has never let us down. The Chesterfield was wonderful. We stayed for three days during a weekend and from the moment we arrived to the moment that we left the Hotel we were very well looked after. All the staff are friendly and easy to speak with. The restaurant food is very, very good. Our room was small but very comfortable with everything working as it should. AND they still turn down your bed at night, something that a lot of hotels have stopped dowing these days. A very nice touch. We will certainly be back again!

As regular visitors to London over the years and having been based there in the 1980`s and 90`s my wife and myself have progressively "tried and tested" a large number of the capital`s hotels.

The Chesterield Mayfair ranks as one of the best and it delivers what it`s reputation implies. Located not far from Green Park Tube Station it is extremely well located for getting around the capital.

On arrival the receptionist was welcoming and despite a slight glitch with our travel companies reservation details soon had us checked into our room.We were on the seventh floor in a room that was of reasonable size, tastefully decorated and clean and well furnished with plenty of wardrobe and storage space. The bathroom was small but certainly adequate. The bed was comfortable, housekeeping of a high standard and there was little noise from outside or within the building.

The hotel provides the twin benefits of staying in a pleasant residential area with quick access to transport links and local attractions. There are plenty of cafes and sandwich shops close by if you want snacks and drinks to take out for the day.

As we were either at shows or visiting attractions we dined out at night so only breakfasted in the restaurant which is light, pleasant and relaxing. The buffet was varied and plentiful and more than adequate for our needs so we resisted the temptations of the cooked breakfasts which did look appetising and well presented.

On this trip we did not have time for leisurely dining out in town but for a light pre/post show meal, if you like Italian food, try Cappuccetto in Moor Street (just off Cambridge Circus). If you want to pay £19 for two coffees and two cakes go to Pompidou in Irving Street just off Leicester Square.

On departure from the hotel we completed the guest questionaire and commented on the noisy room air conditioning, cold toast at breakfast and failure on two mornings to clear our used crockery. Within a few days of returning home we received a detailed letter from the General Manager confirming that these matters had been given careful attention. That is the good customer service for which the hotel is known.

We enjoyed our stay and will certainly go again.

We arrived for a week's stay at the Chesterfield Mayfair and were constantly impressed and pleased by the extraordinary service that was provided. Everyone was friendly and made us feel quite welcomed. Our room was delightful, but a bit on the small side. The bathroom was more than adequate. Our experience in the bar and restaurant was similar; staff just seemed to really extend themselves to make you comfortable.

This was our first stay at the Chesterfield Mayfair. Our previous visit to London was at the Stafford (same general area -- much more expensive). We will return to the Chesterfield Mayfair. Great value, great location and a wonderful staff.

My son and I just returned from a trip to London and Paris. The Chesterfield Mayfair Hotel was our first stop. I had emailed the hotel just after I booked our trip to secure a room with 2 double beds, seeing that I am traveling with my son. No problem, received a prompt reply, it would be taken care of. It was, however, the room we were shown first was drab, depressing and smelled. The next room we took for one night because there weren't any others, was equally drab and depressing, but we both slept well.
The next day we were upgraded as promised, however they wanted to charge us $200 US for the upgrade. I told them if I was going to spend that I would check out and move to the Ritz Hotel. Didn't think the hotel was worth it at that price, an extra $200 per night. So, upon that they upgraded us to a suite for no extra charge. I was considering moving hotels...but the suite was lovely. The only problem was the noise of cars outside our window at night. It made sleeping with jet lag a little difficult.
It is a lovely hotel if your room is nice, the suites are nice, the other rooms need a face lift.
I found the concierge to be very nice and helpful. He recommended a restaurant nearby the hotel for a very delicious dinner, VERY EXPENSIVE, but I knew what I was getting myself into. Try The Greenhouse if money isn't an issue, wonderful meal, beautiful restaurant and walking distance from the hotel. A wonderful French chef.
The bar at the hotel was cozy, great piano entertainment, however I do agree with another reviewer that said help in the bar is indifferent. It is though they are really doing you a favor by serving you one of their very high priced drinks--loose the attitude and it is a great hideout.
Would I stay here again, perhaps, if I could be guaranteed a suite on the interior of the hotel.
Great free computer use in the lower level, that was a plus, as I had some work to do.