After a long and careful reading of the reviews made on this hotel on TripAdvisor, my husband and I decided to book 4 nights at the Amsterdam in April 2008, and it turned out to be exactly as described on Trip Advisor :)
FYI, we had a regular room, not a suite. We were in London for leisure purposes, to go out and visit the city, not to stay indoors lounging in the hotel room.
I hesitated with the Shaftesbury Premier London Paddington, and I asked the Shaftesbury a few questions by email. They never answered back. Ever. So I went for the Amsterdam, whose staff always answered my emails promptly and politely in a timely manner.
The Amsterdam is an old building, full of charm (the elevator is quite an experience!). The key system is old-school : they give you a real key that you drop off at the reception when you leave for the day and ask for when you return to the hotel (the desk is open 24/24). The staff is very pleasant , polite and helpful, both at the desk and dowstairs in the breakfast area.
The regular breakfast (buffet-style) consisted of : fruit juices, water, tea, coffee, chocolate, milk, toasts (2 kinds), jams, butter, fruit salads, croissants and pains au chocolat (pas tout frais de la boulangerie mais raisonnables pour un petit-déj.), some Danish if I remember well, cereals (4 kinds), yogurts (2 kinds), apples, bananas, oranges. You can order a warm "English" breakfast for a surcharge, but we didn't try that. The regular breakfast was more than enough.
The internet nook, dowstairs, has 2 free-access computers with a printer. Slow connection but enough for emailing and checking the weather reports !
The premisses are kept very clean by the staff. Being allergic to smoke, I was a little worried about the "staff smoking" that other reviewers complained about, but we never had a problem.
They lend adapters for your electronic devices, with a deposit.
They also lend umbrellas, that you just pick up in the lobby on your way out. No deposit asked.
Some complained about the noise - a fairly common nuisance in hotels - but we were never bothered by that. I am extremely sensitive to the noise, so that would have made my stay miserable. It is all carpeted in the common areas, that helps. Maybe we were lucky to have mindful neighbors. The hotel is on a quiet street, no noise disturbance on that part either.
The room was nice, modern, very clean, small (by American standards), of course, as we had expected. It is London ! Just look at the pictures posted by the travelers, small but functional. We had one big suitcase and two small suitcases, plus winter coats. There is enough space to put that away, in the pantry or on top of it.. There was a kettle with tea and coffee, sugar (regular, sweetener) and milk or cream. Our room had a balcony, that unfortunately we could not enjoy due to the bad weather. One of the room keys is to lock the balcony door. The curtains provide a decent darkness for your sleep.
The courtesy wake-up calls are reliable and on time.
The bed was not bad, it was a double size, which can be a little small for American visitors but normal for European standards (un 140, je dirais).
The bathroom, small but by no means tiny. Very modern, recently remodeled, enough towels, and the toiletries (shampoo/soap/shower gel, hand soap) and not on the cheap side. The pressure is good, the water temperature is steady. One problem : the shower curtain. The shower is small, this is true. I am thin but I still managed to flood the floor ! The curtain lets the water drop outside the shower bottom. It's okay, we just used a towel as a sponge and the room was cleaned every morning.
The Amsterdam is located nextdoor to the Underground station, 2 minutes "door-to-door", very convenient. We never heard any train noise. There are a lot of restaurants in the area, as well as little supermarkets and a post-office.
The hotel has a little garden in the back, which can be relaxing when the weather is nice.
Coming from the US, the room was expensive, but this is because of the dollar weakness to the pound (2 to 1 almost !). All the similar hotels were in that price range anyway. London IS expensive.
I would definitely recommend this hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.