Room was clean, beds are comfortable. Staff were very friendly. We will definitely go back

My family attempted to stay at this hotel over Labor Day weekend. Things started out great until we realized in the early evening that the shower curtain rod was about to fall off the wall and take some of the sheet rock with it. Because of the design of the shower curtain (the kind that bows out in the middle) having it loose from the wall made it hang down toward the floor so that there was no way to shut the shower curtain...meaning you couldn't use the shower without the water spraying everywhere. My husband tried, however he spent the whole time standing like the Statue of Liberty holding the curtain partially shut.
We contacted the front desk immediately on this and since there was no manager the girl at the desk (who seemed to be the only person on duty in the whole place) called the manager on the phone. He advised her that the curtain rod was probably off it's track and simply needed adjusting. My husband offered to talk to the manager directly, but the desk girl didn't feel it was necessary. We had her come and look at it and showed her that the problem was bigger the manager thought. After she called her manager again, the offer was to give us a smaller room (we had a jr. suite) for the night and "maybe" the curtain rod could be fixed later that night or the next day. There was no guarantee we'd get that suite or any other for the next night. Since we were a party of 4 (2 adults and 2 very large teenage boys) we really needed the extra room that the suite afforded us.
We felt that since we were paying $209 a night for the room a little more effort could have been made to at least attempt to fix it immediately or to put us in a comparable room. Neither of which were offered as options. So we checked out without staying over at all. At least the kids got to use the pool.
Don't bother with this place...there are plenty of options in and around Cooperstown for much less money. We normally stick with the Marriott brand and this kind of thing would NEVER happen in one of their locations!

not impressed. front staff- fine, friendly. Rooms - very average. first room we were given smelled entirely of smoke- given new room without problem. This is only hotel i can remember that makes you sign wavers that you wont smoke in hotel or will be fined 450 bucks and of course the room we were given had smoke permeating throughout.
had internet for free- a plus. old bathroom, old fixtures., no inroom
safe, limited cable choices to name a few annoyances. pool was packed
in the evening--most people ive ever seen in a pool that (small) size
with little seating. Breakfast- fine.. about what you would expect for free breakfast- nothing more and seating again tight. 5-10 minute
drive into town. We will return to cooperstown - not to this holiday inn- especially at the charged prices- even midweek quite expensive for what you get.

Very nice, very clean, great breakfast, location, and staff! Came back to warm chocolate chip cookies waiting for us one night! I would recommend this hotel.